Privacy Policy — bd345

This Privacy Policy (the "Policy") is issued by bd345 (the "Platform", "we", "us", or "our") and governs the collection, use, storage, and disclosure of personal data relating to individuals ("you" or "Player") who access or register on the bd345 online gaming platform at https://bd345.today. bd345 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you must not use the Platform.

01 Who We Are

bd345 is the operator of the online gaming platform accessible at https://bd345.today, providing cricket betting, live casino games, slots, and related gaming services to players located in Bangladesh. For the purposes of this Policy, bd345 acts as the data controller in respect of personal data collected through the Platform. This means that bd345 is responsible for determining the purposes and means by which your personal data is processed.

If you have any questions about this Policy or wish to exercise any of your data rights, you may contact us at: [email protected] (plain text — not a clickable link).

02 Data We Collect

bd345 may collect and process the following categories of personal data in connection with your use of the Platform:

2.1 Identity and Contact Data

• Full legal name, date of birth, and gender;
• Residential address, city, and postcode (including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar as applicable);
• Email address and mobile telephone number;
• Copies of government-issued identification documents (National Identity Card, passport, or driving licence) where submitted for KYC verification.

2.2 Financial and Transaction Data

• Payment method details, including bKash wallet number, Nagad account number, Rocket account number, Upay account, Visa or Mastercard details (card type and last four digits only — full card numbers are not stored by bd345);
• Deposit amounts, withdrawal amounts, and transaction history in BDT (Bangladeshi Taka);
• Details of bonuses claimed, wagering activity, and balance movements.

2.3 Technical and Usage Data

• IP address, browser type and version, device type and operating system;
• Pages visited on the Platform, session duration, click-path, and game activity logs;
• Geolocation data (country and region level) derived from IP address;
• Login timestamps and session identifiers.

2.4 Communications Data

• Records of correspondence between you and the bd345 support team, including live chat transcripts and support ticket history;
• Responses to surveys, feedback forms, or promotional communications where you choose to participate.

2.5 Responsible Gaming Data

• Self-imposed limits (deposit limits, session limits, loss limits) and self-exclusion requests you have submitted;
• Records of any problem gambling assessments or interventions initiated through the Platform's responsible gaming tools.

03 How We Collect Data

bd345 collects personal data through the following channels:

• Direct submission: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technical collection: Data collected automatically as you browse and use the Platform, including through cookies, web beacons, and server logs (see Section 7 — Cookies and Tracking);
• Third-party service providers: Data received from identity verification services, payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and fraud-prevention partners where such data is necessary to verify your identity or process a transaction;
• Publicly available sources: Where permitted by applicable law, bd345 may supplement the data you provide with information from publicly available registers or databases for the purpose of identity and fraud checks.

04 Purposes of Processing

bd345 processes your personal data for the following purposes:

05 Legal Basis for Processing

bd345 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing required to fulfil our obligations under the account agreement with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) rules, age verification obligations, and data retention requirements;
• Legitimate interests: Processing conducted for the legitimate interests of bd345 or third parties, including fraud prevention, platform security, responsible gaming monitoring, and product improvement — provided that such interests are not overridden by your fundamental rights;
• Consent: Processing for which you have given specific, informed, and freely given consent, including the sending of marketing communications. Where consent is the basis for processing, you retain the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Sharing Your Data

bd345 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly to the extent necessary for the purposes described in Section 4:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard, for the purpose of processing deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers who assist bd345 in verifying the identity and age of Players;
• Game content providers: Software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others, who may receive anonymised or pseudonymised session data for the purpose of game delivery and fair play certification;
• Fraud and security partners: Third-party services that assist bd345 in detecting and preventing fraud, money laundering, and other prohibited conduct;
• IT and hosting providers: Cloud infrastructure and technology partners who process data on bd345's behalf under data processing agreements that require them to maintain appropriate security standards;
• Legal and regulatory authorities: Government agencies, law enforcement bodies, and regulators, where bd345 is required by applicable law to disclose personal data.

All third-party service providers with whom bd345 shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection obligations.

07 Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, to improve efficiency, and to provide reporting information to site operators. bd345 uses cookies and similar tracking technologies (including web beacons and local storage objects) on the Platform.

7.2 Types of Cookies Used

• Strictly necessary cookies: Essential for the operation of the Platform, including maintaining your session, enabling login, and ensuring the security of your Account. These cookies cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated, anonymised information about how Players use the Platform, including which pages are visited most frequently and any error messages encountered. This data helps bd345 improve the Platform's performance and user experience.
• Functional cookies: Used to remember preferences you have set, such as your chosen language or display settings, to provide a more personalised experience on return visits.
• Marketing cookies: Used, where you have consented, to deliver promotional content relevant to your interests. These cookies track your browsing behaviour across the Platform to allow bd345 to show you content aligned with your gaming preferences.

7.3 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling certain cookies may affect the functionality of the Platform, including the ability to log in or access certain game features. Strictly necessary cookies cannot be disabled through browser settings while you are using the Platform.

08 Data Security

bd345 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL (Secure Sockets Layer) encryption for all data in transit between your device and bd345's servers;
• Encryption of sensitive data fields (including payment credentials) at rest;
• Access controls and role-based permissions ensuring that personal data is accessible only to staff members who require it to perform their duties;
• Regular security assessments and penetration testing of the Platform's infrastructure;
• Incident response procedures for the detection, containment, and reporting of any personal data breach.

While bd345 takes all reasonable steps to protect your personal data, no system of data transmission over the internet or electronic data storage can be guaranteed to be completely secure. You transmit data to the Platform at your own risk. Should a data security incident affecting your personal data occur, bd345 will notify you as required by applicable law.

09 Data Retention

bd345 retains personal data for the following periods, or for such longer period as may be required by applicable law:

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Where data has been anonymised, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify any individual.

10 Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by bd345:

• Right of access: You may request a copy of the personal data bd345 holds about you, together with information about how it is being used.
• Right to rectification: You may request that inaccurate or incomplete personal data is corrected. For straightforward corrections (such as an address update), this may be done via your Account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to bd345's legal obligation to retain certain data (see Section 9).
• Right to restrict processing: You may request that bd345 suspends the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that bd345 provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests, including profiling. You may also object at any time to the processing of your data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal.

To exercise any of the above rights, please contact the bd345 support team by email at: [email protected]. bd345 will respond to all valid data rights requests within a reasonable timeframe and in accordance with applicable law. In certain circumstances, bd345 may need to verify your identity before processing a request to ensure that personal data is not disclosed to an unauthorised person.

11 Children's Privacy

The bd345 Platform is strictly intended for individuals who are 18 years of age or older. bd345 does not knowingly collect or process personal data from persons under the age of 18. If bd345 becomes aware that personal data has been collected from an individual under the age of 18, that data will be deleted promptly and the associated Account will be closed. If you are a parent or guardian and believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that appropriate action can be taken.

18+ Only — bd345 is for adults aged 18 and above

12 Third-Party Links

The bd345 Platform may contain references to game providers or payment services operated by third parties. Where you interact with a third-party service — for example, initiating a bKash or Nagad payment through that provider's own interface — your data will also be governed by that provider's own privacy policy. bd345 is not responsible for the privacy practices of third-party services and encourages you to review the privacy policies of any third-party providers you use in connection with the Platform.

13 Changes to This Policy

bd345 reserves the right to update or amend this Privacy Policy at any time to reflect changes in the law, our data processing practices, or the services we offer. When material changes are made to this Policy, bd345 will notify registered Players via the email address held on their Account, with a minimum of fourteen (14) days' notice before the revised Policy takes effect. The updated Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how bd345 is protecting your personal data. Continued use of the Platform after the effective date of any amendment constitutes acknowledgement of the revised Policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bd345 processes your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via the live chat function accessible after login. You may also reach us by email at: [email protected] (plain text — not a clickable link). Please include your registered username and a clear description of your query or request to ensure the fastest possible response. All data-related requests will be handled with strict confidentiality and in accordance with this Policy.